Privacy Policy

This Privacy Policy describes how Forgotten Lands Online ("we", "us", or "our") collects, uses, and protects your personal information when you use our game and website located at: forgottenlands.online.

By playing the game or using the website, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Account Information: When creating an account through the game client, we collect a username, password, and email address.
• Website Usage: The website reads game data (e.g., character rankings) but does not collect additional personal information when you browse.
• Contact Forms: If you choose to contact us through the website, we collect the information you provide (e.g., your name, email, and message).
• Payment Processing: Purchases made through the Webshop are processed via PayPal. We do not collect or store your payment information. All payment-related data is handled according to PayPal’s own Privacy Policy.

2. How We Use Your Information

• To create and manage your game account
• To respond to messages you submit via the contact form
• To deliver purchased digital goods to the correct character
• To maintain gameplay integrity, enforce rules, and protect against misuse

3. Data Sharing

We do not sell, rent, or trade your personal information. We only share information as necessary to:

• Process payments via PayPal
• Comply with legal obligations or enforce our Terms & Conditions and Game Rules

4. Data Security

We implement reasonable security measures to protect your data, including encrypted passwords and limited access to user information. However, no system is completely secure, and we cannot guarantee absolute data protection.

5. Data Retention

We retain your account information as long as your game account is active. Contact form messages may be retained for follow-up or moderation purposes. You may request account deletion by contacting us.

6. Children's Privacy

The game is intended for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13.

7. Your Rights

If you reside in a jurisdiction with data rights (e.g., GDPR or CCPA), you may have the right to access, modify, or delete your personal data. To exercise these rights, contact us through the form at: forgottenlands.online/support

8. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of the Game or Website after changes are posted implies acceptance of the updated policy.

9. Contact Us

For questions, data requests, or concerns, please contact us at: forgottenlands.online/support